A Note from Robert:
We are sensitive to the special relationship that exists between household employees and their employer and the way they affect the everyday life of those for whom they work. Finding a qualified employee is only the beginning. Our process is extremely individualized, and the resulting candidate recommendation is based equally on skill and personality. It is in the best interest of the client that we have a conversation about their needs. Everyone has a completely different lifestyle. One principal may want to cook their own dinners, and some may want a cooked and served meal every night. It is important to get the detail right from the beginning
Candidate of the Month, Estate Manager
Keep Your Receipts!
This is something that needs to be said. Most of us do this and stay on top of it, but for a few, this can save your job and your credibility.
Collaboration and Trust
I have had a remarkable journey building my company over the past 25 years, and collaboration with other agencies has been a significant factor in my success. Building trust and relationships within the industry, such as with Karen Ryan from Estate Staffing by Heartland, has clearly been invaluable. The approach of not only providing qualified […]
Live-In, Live-On, and Live-Out
It is important that you have the housing situation understood before the contract is signed. Who is paying for the electric, internet, etc. These are items that need to be discussed with the client or the agency. It can be the Estate Manager, Butler, Household Manager, Domestic Couple, and or the Senior Companion. Take […]
One of those great mentors – a tribute.
When I started my Agency 25 years ago I worked with various agencies/mentors who were very helpful and trustworthy. Werner Lauhert, owner of The Homestaffing Network, was one of those great mentors. If I had a problem or not quite sure how to approach a client I would call on Werner and bend his ear […]
Celebrating 25 years with the Robert Hanselman Domestic Agency Tour
Some of you may already know I have crossed a major milestone with the Robert Hanselman Domestic Agency. We have been placing household staff for 25 years and still going strong. I have decided to take my Domestic Agency on the road for a year (or more) to visit staff, clients….and to see the country. […]