This is something that needs to be said. Most of us do this and stay on top of it, but for a few, this can save your job and your credibility.

I have had a remarkable journey building my company over the past 25 years, and collaboration with other agencies has been a significant factor in my success. Building trust and relationships within the industry, such as with Karen Ryan from Estate Staffing by Heartland, has clearly been invaluable. The approach of not only providing qualified […]

  It is important that you have the housing situation understood before the contract is signed. Who is paying for the electric, internet, etc. These are items that need to be discussed with the client or the agency. It can be the Estate Manager, Butler, Household Manager, Domestic Couple, and or the Senior Companion. Take […]

When I started my Agency 25 years ago I worked with various agencies/mentors who were very helpful and trustworthy. Werner Lauhert, owner of The Homestaffing Network, was one of those great mentors. If I had a problem or not quite sure how to approach a client I would call on Werner and bend his ear […]

Some of you may already know I have crossed a major milestone with the Robert Hanselman Domestic Agency. We have been placing household staff for 25 years and still going strong. I have decided to take my Domestic Agency on the road for a year (or more) to visit staff, clients….and to see the country. […]